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Terms and Conditions

Terms and Conditions

Legal Information
Company Name: CHENG
Registered Address: 1 Rue Paul Barruel, Paris
Email Address: Hisnell.service@gmail.com
Tax Identification Number (NIP): 898322227

Publisher:
Publisher's Name: CHENG
Publisher's Email Address: lhadjiii75@gmail.com

Web Hosting:
Hosting Provider: CHENG
Address: 1 Rue Paul Barruel

Intellectual Property Rights
The content on this website, including but not limited to text, graphics, images, logos, videos, and trademarks, is the intellectual property of Woopnas and is protected by applicable copyright laws. Any unauthorized use of this content is strictly prohibited.

Privacy Policy
We are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect the personal information you provide us through our website. By using this website, you agree to the terms of this privacy policy.

  1. Information Collected
    We may collect the following types of information when you visit our website, place an order, or otherwise interact with us:

    • Personal identification data (name, address, phone number, email address, etc.).
    • Payment information (credit card number, billing details, etc.).
    • Demographic information (age, gender, etc.).
    • Browser data including IP address, browser type, pages visited, etc.
  2. Use of Information
    We use the information we collect for various purposes, including:

    • Processing and delivering orders.
    • Customizing the user experience.
    • Customer service.
    • Sending information about promotions, newsletters, and updates.
    • Improving our website and services.
  3. Disclosure of Information
    We do not sell, trade, or transfer your personal information to external parties except in the following cases:

    • Trusted partners who assist us in operating our website and serving you.
    • As required by law, to comply with legal obligations or to protect our rights, property, or safety.
  4. Information Security
    We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

  5. Subscription Policy

    We offer several subscription options to allow you to enjoy our services continuously and without interruption.

    Types of Subscription: Monthly, annual, or through a one-time payment option, with the possibility of automatic renewal for the monthly and annual plans.
    Automatic Renewal: Monthly and annual subscriptions are automatically renewed at the end of each period unless canceled before the renewal date.
    Cancellation: You can cancel at any time via your online account. Cancellation takes effect at the end of the current period.
    Refund Policy: Subscription payments are non-refundable. Canceled subscriptions remain active until the end of the paid period.
    Price Changes: We reserve the right to change subscription prices, with prior notice given.

    • Return Policy
      Our return policy is designed to ensure a satisfactory and hassle-free shopping experience. At Woopny, we understand that there may be times when you wish to return a product. Here are the key points of our return policy:

      • Right of Withdrawal: You have the right to cancel the contract and request a refund within 30 days of purchase. The products must be in the same condition as you received them.
      • Returning Products: Ensure that the product is in the same condition as you received it. To initiate a return, please contact us at Hisnell.service@gmail.com. We will provide you with instructions on how to return the product.
      • Return Shipping Costs: Return shipping costs are borne by the customer unless the product is defective or there is a quality issue directly related to our responsibility.
      • Refunds: Refunds will be made using the original payment method used at the time of purchase.
      • Refund Processing Time: We will notify you once the refund has been processed.

      Our goal is to make the refund process as simple as possible while respecting consumer rights. If you have any questions or concerns about our return policy, please feel free to contact us. We are here to help resolve any issues that may arise.

    • Use of Cookies
      This website uses cookies to enhance your user experience. Cookies are small text files that are placed on your device and collect standard web log and behavioral information. This information is used to track visitor behavior and generate website statistics.

    • External Links
      Our website may contain links to external websites. HISNELL is not responsible for the content or privacy policies of these external websites. We recommend that you carefully read their legal notices and privacy policies.

    • Disclaimer
      While we strive to provide accurate and up-to-date information, HISNELL cannot guarantee the accuracy, completeness, or relevance of the information on this website.

    • Legal Compliance

      • GDPR and CCPA: We comply with GDPR and CCPA regulations regarding data protection. You have the right to request access to, modification, or deletion of your personal data at any time.
      • Accessibility: We are committed to making our website accessible to everyone, including individuals with disabilities, in accordance with WCAG guidelines.
      • Intellectual Property: Our content is protected by copyright and may not be used without permission. Please contact our team for any request to use the content.